Last Updated: December 17, 2025

Claim Connect (“Company,” “we,” “us,” or “our”) operates websites and online services, including claimconnect.com (the “Website”), that help connect consumers with law firms in their area (“Law Firms,” which may include licensed law firms or companies working on behalf of those law firms) (the “Services”).

We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. If you choose to use our Services, you agree to the collection and use of information in accordance with this Policy. The personal information we collect is used solely for providing and improving our Services. We do not sell your personal information and will not share it except as described in this Privacy Policy.

Claim Connect is not a law firm. We do not provide legal advice and do not evaluate or pre-screen the merits of your claim. We provide your submitted information directly to a sponsoring law firm in your geographic area so that the law firm may contact you regarding potential legal assistance.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you use the Services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Scope of This Policy

This Policy applies to information we collect:

On this Website

Through email, text messages, and other electronic communications between you and Claim Connect

Through our advertising and applications on third-party websites or services that link to this Policy

Through direct interactions with us, including offline communications

This Policy does not apply to information collected by third parties, including law firms, advertisers, analytics providers, or other websites or services that may link to or be accessible from our Website. Any information shared directly with a law firm is governed by that law firm’s own privacy policy.

Age Restrictions

Our Website and Services are intended for adults only and are not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us immediately.

Information We Collect and How We Collect It

Personal Information Collected

We may collect personally identifiable information (“Personal Information”), including but not limited to:

Name

Postal address

Email address

Telephone number

Any other identifier by which you may be contacted online or offline

Other Information Collected

We may also collect non-identifying information (“User Information”), including:

Information about your potential claim that does not independently identify you

Information about your internet connection, device, browser, and usage details

You may access portions of the Website without providing Personal Information; however, certain Services may not be available or may be limited.

How We Collect Information

We collect information:

Directly from you when you submit forms or communicate with us

Automatically through cookies, IP addresses, usage logs, web beacons, and similar technologies

From third parties, such as law firms or service providers, subject to their privacy policies

Information You Provide to Us

Information you provide may include:

Information submitted through forms requesting connection with a law firm

Correspondence records if you contact us

Transaction-related information related to our Services

Some information may be submitted through third-party service providers and may only be shared with us if permitted by those providers.

Automatic Data Collection Technologies

We may collect information automatically, including:

Website traffic data and usage patterns

IP address, browser type, operating system

Pages visited and interaction data

Analytics

We may use third-party analytics services, including Google Analytics, to help analyze how users interact with our Website. Google’s use of data is governed by Google’s privacy policy. You may opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

Cookies and Tracking Technologies

We may use cookies, web beacons, pixel tags, and similar technologies to improve Website functionality and user experience. You may disable cookies through your browser settings, though doing so may limit certain features of the Website.

Third-Party Tracking

Some content or advertisements on our Website may be served by third parties who may use cookies or similar technologies. We do not control these third parties’ tracking practices. Questions regarding third-party ads should be directed to the applicable provider.

How We Use Your Information

We may use your information to:

Present and operate our Website and Services

Connect you with relevant law firms

Respond to inquiries and correspondence

Improve our Website, Services, and user experience

Enforce our agreements and policies

Prevent fraud or misuse

Comply with legal obligations

We may also contact you about our Services or third-party offerings that may be of interest to you, subject to applicable law and your opt-out rights.

Data Retention

We retain personal information only as long as necessary to provide Services, comply with legal obligations, and protect our legitimate business interests.

Use of Information by Law Firms

When you request to be connected with a law firm, you consent to that law firm contacting you and conducting any lawful evaluation necessary to respond to your inquiry. Any information shared with law firms is governed by their own privacy policies, not this Policy.

Disclosure of Your Information

We may disclose information:

To affiliated companies and service providers

To law firms you request to be connected with

In connection with a business transaction (e.g., merger or sale)

To comply with legal requirements or protect rights and safety

With your consent

We may also share aggregated or non-identifying data without restriction.

Your Choices and Rights

You may:

Disable cookies via browser settings

Opt out of promotional communications by emailing [email protected]

Request access to, correction of, or deletion of your information

California residents may have additional rights under applicable law. Please see our Privacy Notice for California Residents for more information.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Continued use of the Website after changes constitutes acceptance of the updated Policy.

If you have questions or concerns regarding this Privacy Policy, please contact us at:

Email: [email protected]